General social counselling

We offer orientation and decision-making support in our general social counselling service, as well as information on complex social issues such as:

Regulations for working students, mini-job, consequences for health insurance, social insurance, BAföG, taxes, special features of internships, maternity pay, etc.

  • Vouchers as a subsidy for meals
  • hardship loans

  • Additional needs according to SGB XII
  • child benefit
  • parental allowance
  • child supplement
  • citizen's allowance
  • housing benefit
  • BAföG
  • study organisation
  • semester off
  • examination procedure
  • part-time study
  • child care

  • Child benefit
  • housing benefit
  • alimony
  • citizen's allowance

Possibilities of exemption from payment of the fee in case of BAföG or special economic hardship

  • Social law issues such as family health and other insurances
  • entitlement to citizen's allowance
  • university law issues regarding study organisation, semester off, examination procedures, and much more.

Compensation for disadvantages in completing academic work and in examination procedures, benefits according to SGB XII (Social Code) for additional expenses and efforts due to disabilities

Finding a job and working, social benefits and effects on residence status, etc.

Confidentiality and secrecy are ensured in the counselling sessions as a matter of course.

We are also happy to consult with you by phone, online or by email. To do so, make an appointment by email: Please indicate which location you are studying at.


Location Counselling hours Contact Contact person/s
General social counselling Eisenach

Please call the office in Ilmenau during counselling hours. Phone: 03677-693311
Stephen Ejaz Gill
General social counselling Erfurt *
Employees building 1, Room 109
Nordhäuser Straße 63
99089 Erfurt
2:30 p.m. - 3:30 p.m.
8:30 p.m. - 10:30 p.m.
8:30 p.m. - 10:30 p.m.
Phone: 0361-7371811
0151-54468221 / 0151-26733526
Mirjam Triebe
Antje Germershaus
General social counselling Gera

Please call the office in Jena during counselling hours. Phone: 03641-9400691 / 03641-9415417
Jana Zeil
General social counselling Ilmenau
House B, Room 4
Max-Planck-Ring 9
98693 Ilmenau
10:30 a.m. - 12:30 p.m.
3:00 p.m. - 4:00 p.m.
9:30 a.m. - 11:30 a.m.
Phone: 03677-693311
Stephen Ejaz Gill
General social counselling Jena in KuBIS
Philosophenweg 5
07743 Jena
12:00 p.m. - 3:00 p.m.    
Phone: 03641-9400691
Jana Zeil
General social counselling Jena in University Family Office
Ernst-Abbe-Platz 5
07743 Jena
1:00 p.m. - 4:00 p.m.          
Phone: 03641-9415417
Jana Zeil
General social counselling Nordhausen **
House 32, Room 32.0019
Weinberghof 4
99734 Nordhausen
12:00 p.m. - 2:00 p.m. (Every 14 days, in just calendar weeks)
Phone: 03631-420879
Tel.: 0151-26733526
Antje Germershaus
General social counselling Schmalkalden **
House S
Blechhammer 9b
98574 Schmalkalden
11:00 a.m. - 3:00 p.m.
Phone: 03683-469117
Stephen Ejaz Gill
General social counselling Weimar
First floor, Room 211
Marienstraße 15a
99423 Weimar
Important note: There will be no consultation hours in the period from 3rd to 31st July 2024. Please contact the general social counselling service in Erfurt Wednesday
12:00 p.m. - 2:00 p.m.
Phone: 03643-581680
Mirjam Triebe

* During registration hours, you can contact us in person or at the telephone numbers listed below.
** Counselling hours only take place at these campuses during the lecture period. Please contact the responsible persons by mail during the off-lecture period.

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